Contact Clark Hotels

Warmest greetings from Clark Hotels. We are delighted that you've chosen to make contact with us. As an esteemed guest or prospective visitor, your queries, feedback, and suggestions are invaluable to us. They allow us to continuously elevate our services and offer the exceptional hospitality experience that Clark Hotels is known for.

Building strong relationships with our guests and ensuring their utmost satisfaction is the cornerstone of our brand ethos. We firmly believe that open, two-way communication paves the way for a memorable stay. So, do not hesitate to reach out. We are here to assist you.

Our Contact Information

For your convenience, we have multiple platforms through which you can communicate with us. Please note that our primary method of contact is via email. You can reach us directly at info@clarkhotels.com. We encourage you to use this method for non-urgent inquiries, or if you prefer written communication.

Unfortunately, we do not currently offer phone support. We apologize for any inconvenience this may cause. Rest assured, we are committed to promptly responding to your emails and providing the high-quality service that Clark Hotels is renowned for.

Using Our Contact Form

On our website, we also provide the option of using a contact form. This is a quick and easy way to reach out to us. When filling out the form, please include as much detail as possible, including the nature of your inquiry, reservation details if applicable, and any specific questions or requests you may have.

Once your form has been submitted, you can expect an automated confirmation email acknowledging receipt of your message. Our team will then review your inquiry and respond accordingly. To ensure a swift and effective response, we recommend being as detailed and specific as possible in your message.

Our Business Hours

We operate from Monday to Friday, 9:00 AM to 6:00 PM Eastern Standard Time (EST). During these hours, our team is readily available to address all your inquiries and provide the necessary assistance. Our goal is to make your interaction with us as seamless and efficient as possible.

While we strive to be available to our guests at all times, please note that responses may be slower outside of these business hours. We appreciate your understanding and patience. Rest assured, all inquiries are important to us, and we will address them as promptly as possible.

Response Time Expectations

We understand the importance of timely responses. Therefore, we aim to respond to all inquiries within 24-48 hours during business days. Our dedicated team works diligently to ensure all questions, concerns, or feedback are addressed promptly and thoroughly.

For urgent inquiries, we recommend reaching out to us during our business hours to ensure a faster response. If you have not received a response within the specified time, kindly resend your message. We thank you for your patience and understanding in this matter.

Alternative Contact Methods

Aside from email, we also maintain a strong presence on several social media platforms. Feel free to connect with us on these platforms for updates, offers, and more. However, for specific inquiries related to your reservations or stay, we recommend using our email or contact form for a more detailed and timely response.

We are committed to providing exemplary service across all our communication channels. Choosing the right method depends on the nature of your inquiry and your preferred mode of communication. Regardless of the method, you can rest assured that we will do our utmost to assist you.